Description
The invaluable companion to the new edition of the bestselling How to Measure Anything
This companion workbook to the new edition of the insightful and eloquent How to Measure Anything walks readers through sample problems and exercises through which they may be able to master and apply the methods discussed within the book.
The book explains practical methods for measuring plenty of intangibles, including approaches to measuring customer satisfaction, organizational flexibility, technology risk, technology ROI, and other problems in business, government, and not-for-profits.
- Companion to the revision of the bestselling How to Measure Anything
- Provides chapter-by-chapter exercises
- Written by industry leader Douglas Hubbard
Written by recognized expert Douglas Hubbard—writer of Applied Information Economics—How to Measure Anything Workbook illustrates how the writer has used his approach across quite a lot of industries and how any problem, regardless of how difficult, unwell defined, or uncertain can lend itself to measurement the use of proven methods.