Foundations of IT Service Management Based on ITIL V3 (Spanish Management) (ITSM Library)

Amazon.com Price: $54.99 (as of 08/05/2019 17:26 PST- Details)

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The ITIL V3 approach is covered with the entire ITIL Lifecycles. It has split out the entire processes and descrbes them in detail, which means that it is easy for all readers to get admission to and take hold of the process concepts that are so pivotal to many service management day by day operations. Suitable perfectly to people who are accustomed to the Version 2 process approach and plan to ITIL V3 upgrade. A systematic approach to the provision of IT services and products – in response to ITIL V3 global best practices Includes official licensed diagrams The separate handling of the ITIL Service Lifecycle and the ITIL processes and functions enables a better understanding of the core values of ITIL version 3 Succinct guide to the complete ITIL V3 Lifecycle process To be had in many languages Endorsed by APMG – the Official Exam Accreditor of OGC

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Foundations of IT Service Management Based on ITIL V3 (Spanish Management) (ITSM Library)

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