Description
A new update of the classic text on benchmarking
Strategic Benchmarking Reloaded with Six Sigma updates benchmarking, the revolutionary business performance methodology, by adding statistical concepts from Six Sigma. These two methodologies combine to form a powerful platform for making improvements to any company’s overall performance. This new revision reviews the primary twenty-five years of development in benchmarking and contours new appendices, case studies, and topics, making this essentially the most complete and comprehensive coverage of the topic to be had.
Topics come with:
- Stimulating business improvement with benchmarking
- Linking Six Sigma to strategic making plans and benchmarking
- Understanding the essence of process benchmarking
- Making statistical comparisons in benchmarking
- Applying benchmarking results for optimum utility
- Reviewing lessons learned from old case studies
- Conducting a strategic benchmarking study
- Performing an operational benchmarking study
- Mainstreaming benchmarking into strategic planning
- Creating a sustainable benchmarking capability
- Plus: appendices covering the benchmarking code of conduct, operating procedures, and Internet resources