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Crossing the Quality Chasm: A New Health System for the 21st Century

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Second in a series of publications from the Institute of Medicine’s Quality of Health Care in The us project

As of late’s health care providers have more research findings and more technology to be had to them than ever before. Yet contemporary reports have raised serious doubts in regards to the quality of health care in The us.

Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. On this comprehensive volume the committee offers:

A set of performance expectations for the 21st century health care system.
A set of 10 new rules to guide patient-clinician relationships.
A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality.
Key steps to advertise evidence-based practice and enhance clinical information systems.

Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be utilized to enforce change.

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