Managing for Quality and Performance Excellence

Amazon.com Price: $111.76 (as of 11/10/2019 09:13 PST- Details)

Description

Packed with current examples, cases, and illustrations, market-leading MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10e specializes in the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. Written by experienced leaders in the fields of performance management and quality, the text delivers the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations all the way through the world reflects quality as they emphasize the practical aspects of the book’s managerial focal point and pertinent technical topics. You’ll efficiently prepare to grow to be an ASQ Certified Quality Manager, as this edition covers a number of the Body of Knowledge required for ASQ certification. It is the whole thing you wish to have — now and all the way through your career — to make sure quality management success.

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