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Second Shift: The Inside Story of the Keep GM Movement

Amazon.com Price:  $22.41 (as of 06/05/2019 15:52 PST- Details)

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Description

The dynamic, collaborative management model that saved a U.S. manufacturing city

When car-making giant General Motors determined to close its plant in Lansing, Michigan, in 1996, one person―the city’s newly elected mayor―stood up and said “no.” First of all, it used to be the cry of a man in the wilderness. Not once in its century-long history had GM reversed a decision to close a plant. But Mayor David Hollister quietly went to work building the Lansing Works! Keep GM! movement and succeeded in defying all of the odds. Lansing remains GM’s Oldsmobile headquarters.

Hollister’s collaborative problem-solving approach―the Second Shift model―succeeded in bringing together state and regional politicians, economic developers, private sector firms, labor unions, educators, and residents of the region. Powerful, persuasive, and well-organized, this coalition implemented a strategic, six-dimensional framework to achieve the seemingly unattainable:

• Identifying: Name the challenge and its affect
• Partnering: Develop meaningful relationships
• Building: Construct your strategy as you go
• Solving: Engage in constant problem solving
• Celebrating: Mark successful milestones
• Persevering: Adapt and endure

The Lansing Works! Keep GM! movement used to be a victory of people over bureaucracy, of a can-do attitude over cynicism―a story rarely told in today’s complex, technological, and continuously dehumanizing world of large business and out-of-keep an eye on government. And the best part used to be that, finally, both sides came away winners. It’s proof positive that when the private and non-private sectors work together as equal partners, amazing things can happen.

One of the great business sagas of modern times, Second Shift provides a proven, practical design for problem solving that anyone can apply in any business, large or small.


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